Authentication details
We collect Discord identifiers, usernames, email (if supplied via OAuth), and external linking tokens so you can sign in and keep session continuity. Login timestamps, IPs, and session metadata support account security.
Privacy & Data
Effective December 4, 2025. Citizen Hangar is an independent platform for syncing pledge, hangar, and account data and is not affiliated with any game studio or third-party provider.
We collect Discord identifiers, usernames, email (if supplied via OAuth), and external linking tokens so you can sign in and keep session continuity. Login timestamps, IPs, and session metadata support account security.
The extension uploads pledge HTML or export data you trigger so we can parse ships owned, pledge metadata, and sync status. Raw uploads are processed in memory for parsing and discarded immediately after a successful sync.
Cookies keep you signed in, while server logs capture request metadata and errors to prevent abuse. Optional analytics are only collected if you explicitly opt in.
We forward crash reports, stack traces, limited request metadata, and profiling samples to Sentry to keep the service stable. These payloads may include IP addresses, user IDs, and form inputs tied to the error, and are retained per Sentry's policies for debugging only.
We never sell or rent your personal information, and we do not use it for advertising.
We only share data when you explicitly export it, when compelled by law, or with infrastructure vendors (hosting, email, database) who are bound by confidentiality and limited-processing agreements. We do not share data for advertising or targeting.
Citizen Hangar uses Sentry for error reporting, performance traces, and profiling. When failures occur, we send stack traces, sampled request metadata (timestamps, route, IP, user/session identifiers), and relevant form payloads to Sentry’s EU region. This data is used solely to diagnose issues, follows Sentry’s retention schedule, and can be purged on request by contacting support.
You may request that we scrub or delete historic Sentry events tied to your account by emailing support@citizenhangar.space.
Your account, linked tokens, and synced data stay stored until you delete them. You can revoke the extension, unlink accounts, or request full deletion at any time; we purge associated pledges, ships, and raw HTML within 72 hours. Minimal anonymized logs may persist briefly for audit and security but cannot identify you.
Contact us using the details below to exercise any of these rights.
We use HTTPS everywhere, encrypted storage for sensitive tokens, scoped access controls, hashed credentials, regular backups, and audit logging. No system is infallible, so only share the data necessary to use Citizen Hangar.
We rely on first-party cookies to maintain sessions and do not profile users. If we introduce analytics or additional tracking, we will seek explicit consent and update this policy.
Citizen Hangar is not intended for anyone under 16. If we learn a minor has registered, we will delete the account and related data on request.
We may update this policy from time to time. The latest version will always be posted with a clear “Last Updated” date, and significant changes will be communicated via banner or email when applicable.
Data Controller: Citizen Hangar
Email: support@citizenhangar.space
Address: N/A (remote team)
Reach out for data access, deletion, corrections, or any privacy concerns.
Privacy Policy for Citizen Hangar
Effective date: December 4, 2025
1. Introduction
Welcome to Citizen Hangar ("we", "our", "us").
Citizen Hangar is an independent web platform for aggregation and synchronization of pledge, hangar, and associated account data, used by players of gaming communities and related services. We are not affiliated with any game studio or third-party game provider.
This Privacy Policy describes how we collect, use, disclose, store, and protect your personal data, and your rights regarding that data. We are committed to transparency, data protection, and giving you control over your information.
2. Information We Collect
Depending on how you use Citizen Hangar, we may collect the following categories of information:
a) Account & Authentication Data
- Discord identifier, username, email (if provided via OAuth) — used if you sign in via Discord.
- External account linking tokens/IDs (e.g. from identity/verification providers when you link external accounts).
- Metadata: login timestamps, IP address, session information.
b) Pledge / Hangar / Game-related Data
- Raw HTML or data exports you provide (e.g. pledge pages, hangar exports).
- Parsed pledge/ship/hangar data (ships owned, status, timestamps, pledge metadata) derived from your exports.
- Synchronization timestamps and status logs (when data was last synced, success/failure status).
c) Usage & Technical Data
- Cookies and session data for logged-in sessions.
- Server logs: IP address, request metadata, error logs (for debugging and abuse prevention).
- Error and performance telemetry processed via Sentry (stack traces, sampled request metadata, profiling spans, and associated user/session identifiers).
- Any optional analytics data (only if you opt-in; see below).
3. How We Use Your Data
We use your data for the following purposes:
- To authenticate you and allow you to log in via OAuth.
- To link your external accounts (e.g. game account, social account) to your Citizen Hangar account.
- To store and display your pledge/hangar/ship data — for personal dashboards or organization/fleet-level tools.
- To offer synchronization functionality (automatic or manual sync of pledges/exports).
- To provide account management: view data, remove data, manage linked accounts, revoke access tokens.
- To maintain the security, integrity, and stability of the platform (detect abuse, debug errors, provide support).
- (Optional) To aggregate anonymized usage statistics — only if you explicitly consent — to help us improve Citizen Hangar.
We do not sell or rent your personal data to third parties for marketing.
4. Legal Basis & Consent
If you are located in a jurisdiction under data-protection law (e.g. EU / UK GDPR), our legal basis for processing your personal data is:
- Contractual necessity: to provide the service you requested (account login, data sync, data storage).
- Legitimate interest: to maintain security, prevent abuse, and improve service stability and performance.
- Consent (where required): before using any optional analytics or non-essential tracking.
5. Data Sharing & Third Parties
We do not share your personal data with third parties — except in these cases:
- If you explicitly export your data or share a direct export from the platform.
- If required by law (legal request, court order, regulations).
- If using third-party services (e.g. email, hosting, database providers). In such cases, we require them to maintain confidentiality and process data only for hosting/maintenance purposes.
- Operational monitoring: we use Sentry (hosted in the EU) for crash reporting, profiling, and tracing. Sentry receives stack traces, limited request metadata (e.g. IP address, route, user IDs), and form inputs relevant to the error so we can debug issues quickly. Data sent to Sentry is retained per their policies and removed on request.
We will never use your data for advertising or targeted marketing without your explicit consent.
6. Data Retention & Deletion
We store your account and associated data until you choose to delete it.
You may request deletion of your account and all associated data at any time via settings or by contacting us.
We may retain minimal anonymized logs (e.g. for audit/security) for a limited period — but these logs will not contain personally identifying information.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion ("right to be forgotten") of your personal data.
- Withdraw consent at any time (for optional processing).
- Object to or restrict certain processing (e.g., analytics).
- Lodge a complaint with a supervisory authority if you believe your data is mishandled.
To exercise these rights, contact us via the contact details below.
8. Security Measures
We take reasonable technical and organizational measures to protect your data: encrypted storage, secure communication (HTTPS), access controls, token hashing where needed, regular backups, and logging of access.
However — no system is 100% secure. You should avoid sharing sensitive information beyond what is strictly necessary for using the service.
9. Cookies & Tracking
Citizen Hangar may use cookies or session cookies for login sessions. We do not use cookies for tracking or profiling by default.
If we add analytics or additional tracking, we will request your explicit consent and update this policy accordingly.
10. Children & Minors
Citizen Hangar is not intended for children under 16. We do not knowingly collect data from minors. If you believe a minor has registered, please contact us to request deletion.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website, with a clear “Last Updated” date. Significant changes (e.g. new data uses) will be communicated to users via banner or email (if applicable).
12. Contact Information
If you have questions, concerns, or requests regarding your data — access, deletion, corrections, complaints — contact us at:
Data Controller: Citizen Hangar
Email: support@citizenhangar.space
Address: N/A (remote team)
13. Disclaimer & Liability
Citizen Hangar is an independent platform. Use is at your own risk. We are not affiliated with any game studio or third-party game provider. We make no guarantee of data completeness, uptime, or accuracy of synced data.
14. Summary (Plain-Language)
- You log in with Discord / OAuth.
- We store your account data and optionally linked external account.
- You can upload exports/HTML for pledge/hangar data; we store and parse it to show you your ships/pledges.
- Your data stays private unless you export/share it or request deletion.
- We respect your rights: access, correct, delete data.
- We do not sell your data or use it for ads.
- You can contact us anytime — we’ll respond.